About the Product – : The handloom cotton gamuchas from Ritikart are made using high-quality fabric and thread. They're all made by skilled craftsmen who know everything there is to know about their particular trade. They don't irritate the skin or make you uncomfortable when worn for extended periods.The products are meticulously hand-woven and embellished by skilled artisans in Odisha, which makes them truly unique from their counterparts. Our goal is to help our customers get the most out of their purchases in every single possible way, so we created a site that is packed with details and features to help make sure that your purchase will be one of the most satisfying decisions you've ever made. We have made it easy for you by listing all of our products in different categories with detailed descriptions, allowing you to easily find what you're looking for.
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Refund Policy
Cancellation, Refund & Replacement Policy
At Ritikart, we are committed to delivering a seamless and satisfying shopping experience.
This policy is designed to be transparent, fair, and customer-centric, while ensuring operational efficiency.
Orders can be cancelled anytime before they are shipped.
Once an order has been shipped, cancellation requests will not be accepted.
Refund on Cancellation:
Refund will be processed to the original payment method.
Nominal payment gateway charges and applicable taxes may be deducted.
Shipping charges (if applicable) may also be deducted.
Refunds are applicable only in the following scenarios:
Order cancelled before shipment
Product is out of stock
Verified cases of damaged or defective items
Refunds will be processed within 7–10 working days.
We accept returns only in cases of damaged or defective products.
Eligibility for Replacement:
Issue must be reported within 48 hours of delivery
Customer must provide unboxing video and/or clear photo evidence
Product must be unused and in original condition
Resolution Process:
Replacement will be initiated within 48 hours
Delivery timelines may vary based on location and availability
Product is used, altered, or damaged after delivery
No valid proof (unboxing video/photos) is provided
Request is raised beyond the specified timeline
Customer refuses delivery without valid reason
Returns and refunds are not applicable once delivery is attempted
Customers are advised to accept delivery promptly
If the package appears damaged, please refuse delivery at the time of receipt
If the outer packaging is visibly damaged:
Do not accept the delivery
Inform our support team immediately
If accepted, claims may not be entertained without proper proof
Ritikart reserves the right to cancel any order due to unforeseen circumstances,
product unavailability, payment issues, or logistic constraints.
In such cases, a full refund will be issued.
8. Need Help?
Email: info@ritikart.com
Contact Number: +91 8260045598
WhatsApp: +91 8260045598
We are committed to resolving your queries at the earliest.
Note: This policy is subject to change without prior notice.
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s arukha
good packaging
Every packet is twice packaged for safety. Good Effort by Ritikart.
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satya
Packaging was great.
Food product was also great. Totally satisfied.Great initiative by RITIKART to send Odia products to Odia staying outside Odisha
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Jyoti Ranjan Sahoo
Jyoti's Review
Odia Panjika 2026–27 is excellent. My mother is using it and she is very happy to find Odia Panjika in Bangalore. Thanks to Ritikart for delivering on time with good condition.
